Making conflict work explains the pitfalls of power and conflict and what to do to avoid them and how to take full advantage of the potential for change that accompanies them it offers seven new strategies and dozens of tactics for finding greater satisfaction and success at work. Conflict is a part of life and human beings unfortunately tend to make conflict worse nowhere is this tendency more apparent than the workplace that is the premise that the authors of making conflict work harnessing the power of disagreement start with. Making conflict work harnessing the power of disagreement peter t coleman robert ferguson a practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction conflicts at work are as inevitable as they are frustrating. We work through the vast majority the conflicts that get the most attention are the ones that go bad or go wrong says peter t coleman psychology and education professor at new york citys columbia university and author of the forthcoming making conflict work harnessing the power of disagreement. Making conflict work harnessing the power of conflict invited to speak at the 2018 federal mediation and conciliation service national labor management conference in chicago coleman p t 2018 august
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